Digital Support

We are Digital Support Services for Cardiff Council.

Our objective is to increase digital skills and accessibility for residents of Cardiff.

We offer help with any digital training needs, digital device support and digital queries.

To request support please call the Advice Line on 02920 871 071, email DigitalSupport@Cardiff.gov.uk or drop into one of our sessions.

A vector drawing of people using digital technology

Digital Surgery

Drop-in digital surgeries are informal sessions where you or anyone you know can get help with any of their digital related issues – whether it’s help setting up a new device, contacting friends and family on social media, or learning more about online safety and scams.

Why not drop in to one of our sessions.

Monday

Central library Hub (9am to 5pm)
Grangetown Hub (9am to 5pm)
Whitchurch Hub 1st Monday of the month (10am to 1pm)

Tuesday

Central library Hub (9am to 5pm)
Llanishen Hub (10am to 5pm)
Canton Library First Tuesday of the month (10am – 1pm)
Radyr Hub Last Tuesday of the month (10am to 1pm)

Wednesday

Central library Hub (10am to 6pm)
Salvation Army, Canton (11am to 2pm)
Penylan Hub 1st Wednesday of the month (10am to 1pm)
Rhiwbina Hub Last Wednesday of the month(9am to 5pm)

Thursday

Central library Hub (10am to 6pm)
Llanrumney Hub (9am to 1pm)
Llandaff North and Galbalfa Hub 1st Thursday of the month(10am to 5pm)
Fairwater Hub 2nd Thursday of the month (10am – 1pm)

Friday

Central library Hub (9am to 5pm)
Ely Hub (9am to 1pm)
STAR Centre, Splott Road (10am to 12pm)

Workshops

We run a range of non-accredited workshops across the city to help get you started with things like social media and video calling through to using Microsoft Word and Excel.

Sorry, no events are coming up.

View all workshop dates

Online Learning Opportunities

Digital Support and Adult Learning also provide access to online learning opportunities, including:

Health and Safety
Food Safety
First Aid
Manual Handling
Digital Skills
Maths Skills
Teaching Skills
Health and Social Care Skills

Please get in touch with your Employment Mentor or the Digital Support Team for more information and to enrol

Some courses award an e-certificate from Highfield Qualifications.

Partners and Community Organisations

Do you run a community group that would benefit from digital support?

We can offer bespoke training and activities to suit the needs of your users and help them to up-skill.

Workshops
Drop ins
Fun interactive activities with Nintendo Switches and VR headsets!